Returns

At ENVZN Clothing, we strive to provide our customers with the best shopping experience possible. We understand that sometimes, a product may not meet your expectations or fit perfectly. That's why we have a hassle-free return policy in place to ensure your satisfaction.

Returns Address: Please send all returns to the following address:

ENVZN Clothing Returns
22 Clifton Lodge
Great Clifton
Workington
Cumbria
CA14 1UT
United Kingdom

When it comes to returns, we offer two options to choose from:

Option 1: Exchange

If you received a product that doesn't fit or isn't what you expected, we are happy to offer an exchange. Simply follow these steps:

  1. Contact our customer support team within 14 days of receiving your order to initiate the exchange process.
  2. Provide us with your order number and the details of the item you wish to exchange.
  3. Once we receive the returned item, we will process the exchange and ship the new item to you.

Option 2: Refund

If you prefer a refund instead of an exchange, we are happy to accommodate that as well. Here's what you need to do:

  1. Contact our customer support team within 14 days of receiving your order to request a refund.
  2. Provide us with your order number and the reason for the return.
  3. Once we receive the returned item, we will process the refund to your original payment method.

Please note the following conditions for returns:

  • Items must be in their original condition, unworn, unwashed, and with all tags attached.
  • Returns must be initiated within 14 days of receiving your order.
  • Shipping fees for returns are the responsibility of the customer, unless the return is due to a mistake on our part.
  • We recommend using a trackable shipping method for your return to ensure its safe arrival.

If you have any questions or need further assistance regarding our return policy, please don't hesitate to contact our customer support team. We are here to help!